Student Living - Tobin House

Payment & Cancellation Policies

• Cancellation in Case of Visa Rejection: If you succeed in securing accommodation in Australia but unfortunately your visa application is rejected, then you can cancel the booking. For this, you need to inform the team by writing a confirmation letter issued by the visa authorities. Further, you will need to send a mail with properly attached documents within 24-48 hours of receiving a rejection of your visa application. If you fail to do so, we will not be liable to refund the deposit.

  Cancellation in Case of University Rejection: If you succeed in securing accommodation in Australia but unfortunately your application is rejected by the university, then you can cancel the booking. For this, you need to inform the team by writing a confirmation letter from the university. Further, you will need to send a mail with properly attached documents within 24-48 hours of receiving a rejection of your application from the university. If you fail to do so, we will not be liable to refund the deposit.

  For more details regarding the cancellation policy, please contact our accommodations team at [email protected] or at 1800 572 118.  

• Cancellation Policy: Any cancellations will result in the loss of your deposit. Your deposit is non refundable and non transferable.All cancellations must be submitted in writing. Mattress Protector for $30.00 and Shower Curtain for $25.00 are compulsory to purchase and to be paid with the deposit. No Visa No Pay – Amend arrival date or return of deposit for any Visa Cancellations or decline of Visa Grant after a booking is made International/Domestic Borders Close - Amend arrival date or return of full deposit Cancellation of Flight - Amend arrival date or return of full deposit however will be required to provide proof of cancelled airline ticket prior to amending date or return of deposit. Change of mind - Deposit is non-refundable