White City Residence

Payment & Cancellation Policies

• Cancellation within the Cooling-off Period: GoBritanya provides free cancellation during the cooling-off period. If you decide to cancel your booking during this period you will receive a refund of the entire deposit.

  Cancellation after the Cooling-off Period: If you cancel your booking after the cooling-off period, you will be liable to pay the rent for the duration mentioned in your agreement. If you cancel your booking 2 weeks before your move-in date, you will be liable to pay a cancellation fee of GBP 250. If you cancel your booking 0-2 weeks before your move-in date, you will be liable to pay a cancellation fee of GBP 250 and a 2-week rent. If you cancel your booking after check-in or collecting the keys, you will have to pay a cancellation fee of GBP 250, a 2-week rent and accumulated rent from your check-in or key collection date.

  Cancellation in Case of Visa/University Rejection: Unfortunately, GoBritanya doesn’t provide any refund if you get a Visa or University rejection. However, if you can provide your replacement, you will receive a refund of your deposited amount.

  For more details regarding the cancellation policy, please contact our accommodations team at [email protected] or at 1800 572 118.