Manchester Student Village

Payment & Cancellation Policies

• Cancellation in Case of Visa Rejection: If you succeed in securing accommodation in the UK but unfortunately your visa application is rejected, then you can cancel the booking. For this, you need to inform the team by writing a confirmation letter issued by the visa authorities. Further, you will need to send a mail with properly attached documents within 24-48 hours of receiving a rejection of your visa application. If you fail to do so, we will not be liable to refund the deposit. You can sign your contract upto 31st July 2024, but in case of cancellation you need to cancel it within 3 days i.e., cooling period.

  Cancellation in Case of University Rejection: If you succeed in securing accommodation in the UK but unfortunately your application is rejected by the university, then you can cancel the booking. For this, you need to inform the team by writing a confirmation letter from the university or UCAS letter. Further, you will need to send a mail with properly attached documents within 24-48 hours of receiving a rejection of your application from the university. If you fail to do so, we will not be liable to refund the deposit.

  Cancellation within the Cooling Off Period: You can cancel your booking by sending an email directly to the accommodation team within 3 days of signing the agreement.

  Cancellation after the Cooling Off Period: If you cancel your booking of the accommodation after 3 days of signing the agreement, you are not eligible for a refund of the deposit paid. However, if you are able to provide your replacement, who in turn will need to complete the contract and pay their deposit, you will be released from the tenancy agreement. Once your replacement has passed the 3-day cooling off period, you will receive a refund.

  For more details regarding the cancellation policy, please contact our accommodations team at [email protected] or at 1800 572 118.

• If you have a UK based guarantor, you can have up to 3 instalment plans. 

  If you do not have a UK based guarantor, you will need to pay the full rent prior to check in [on/before a certain date that will be mentioned in your tenancy]